Sendy Hosting FAQs

What is Sendy?
What is EasySendy?
How much does it cost?
Is it easy to set up?
Do I need separate domain to host Sendy?
How reliable is Amazon SES?
Will EasySendy help in getting Amazon SES approvals?
Can I use other SMTP server apart from Amazon SES?
Do I need a server?
In which country are EasySendy servers based?
How frequently do you do backup?
Can I migrate my old data of Sendy to EasySendy hosted Sendy?
Is there any sending limit imposed by AWS?
If I’m importing a list from another provider (e.g. MailChimp), do I have to re-verify my subscribers?
Can I use EasySendy hosted version of Sendy to resell Email Services?
Is it possible to downgrade my account at a later date?
Is it possible to upgrade my account at a later date?
How does the account cancellation work?
Can I take out data after cancelling EasySendy Subscription?
Where can I download Invoice?
What detail are required after I order EasySendy Plan?
What some important links for reference?

 

What is Sendy?

 

Sendy is an email marketing application that enables you to send email newsletters at 100x cheaper price with Amazon SES. You can use Sendy to send email newsletters, campaigns, promotions etc for marketing purposes.

Sendy Official Website | Try Sendy Demo


What is EasySendy?

 

EasySendy is Sendy Hosting Service which enables you to host Sendy the right way into cloud with one click install. With EasySendy install, you can configure your Sendy license with Amazon SES and send email marketing campaigns at lowest price.

EasySendy Sendy Hosting Features


How much does it cost?

 

Sendy License is available at $59 – One time payment, purchase this for your own domain name.

EasySendy Hosting Packages start at $19 per month for Standard Monthly Plan with first time installation charge. Check detail about EasySendy Monthly Plans and Yearly Plans. Yearly Plans have 2 months free.

You can send unlimited bulk emails with Sendy every month through Amazon SES / Mandrill SMTP gateway, which costs $1 for 10,000 emails sent, paid separately from your Amazon Web Services Account.

If you are Mandrill SMTP email gateway, then it will change around $1.8 for 10,000 emails, paid separately from your Mandrill Account.

Buy Sendy | EasySendy Pricing | Amazon SES | Mandrill


Is it easy to set up?

 

Yes it is. After you have your own License for Sendy and a domain name. You can place order for Sendy Hosting Service at EasySendy and our support team will guide you at each step of the process, including Amazon SES / Mandrill SMTP integration. You can easily get your campaign ready within few hours.


Do I need separate domain to host Sendy?

 

Best practice is to take a new domain name, similar to your business, like, xyzmails.com or xyzmailers.com, it will help you avoid any kind of blacklisting for main domain name. In case that should not happen in future.


How reliable is Amazon SES?

 

With Amazon SES Gateway you will get the fastest delivery rate. If your Amazon SES account is new, you will get 14 emails/ second and for increasing the limit, a request to Amazon SES team is required, for which our support team will help you out. After that your sending speed will increase elastically, which can go upto 90 emails/ second.
Helpful Post: Best Email Marketing Practices with Amazon SES & Sendy


Will EasySendy help in getting Amazon SES approvals?

 

Yes, our support team will help you in application process of Amazon SES production and increasing sending limit requests.


Can I use other SMTP server apart from Amazon SES?

 

Yes, absolutely. You can use any SMTP server of your choice, apart from Amazon SES. Sendy has that feature and you can setup on your own. We officially support Amazon SES and Mandrill as preferred SMTP gateway.


Do I need a server?

 

No. Sendy email marketing app is hosted on fast cloud servers. Currently, according to requirement, we use server from Amazon, Linode, OVH or DigitalOcean.


In which country are EasySendy servers based?

 

We host our server near to Amazon SES email servers, which are currently present in, Virginia, Oregon and Ireland. According to the availability of cloud servers, solution is deployed.


How frequently do you do backup?

 

We do backup of your server instance on weekly basis.


Can I migrate my old data of Sendy to EasySendy hosted Sendy?

 

After setup has completed at EasySendy server for you, you can easily import email lists inside the Sendy panel.
If you plan to import all old data like Reports and uploads from your existing setup, then you can request our Support Team to get help on this. And, with all the required information, Support Team provide you this service for free of cost.


Is there any sending limit imposed by AWS?

 

When you activate your Amazon SES account for first time, there is sending limit of 50,000 emails per day. For increasing the limit, you need to send a request to Amazon SES team, after they are done with verification process, they will put SES account on automation mode. This enables your account to increase daily limit elastically, you can get email limits as high as 10,000,000 emails per day limit.


If I’m importing a list from another provider (e.g. MailChimp), do I have to re-verify my subscribers?

 

Absolutely not. Your emails can be sent right away.


Can I use EasySendy hosted version of Sendy to resell Email Services?

 

Yes, absolutely. You can use Sendy multiple brand option to activate this feature for your clients. You can generate separate login and pricing credential for your clients too.


What detail are required after I order EasySendy Plan?

 

After you have placed an order for any of the EasySendy Plan. To Set-up Sendy on our server, our support team require following information from you:

 

Temporary Amazon AWS Access through IAM – To Set-up Amazon SES, SNS, bounce and complaint files. If not created, create an account from here.

Support team will send the DNS records which you will have to update in you domain DNS settings, where Sendy will be hosted.


Is it possible to downgrade my account at a later date?

 

Yes, currently downgrade is not possible from Professional to Standard Monthly Plan.
Downgrade option is not possible from Standard Yearly Plan to Standard Monthly Plan.

Create New Support Ticket


Is it possible to upgrade my account at a later date?

 

Upgrade option is available from Standard to Professional Monthly Plan. You need to inform us for the same before moving to next month.

Create New Support Ticket


How does the account cancellation work?

 

In case of cancellation of Monthly Plans, you will get the refund of remaining amount for the month, for which you will not use the service, calculated according to the number of remaining days with price. Setup and payment processing charges will be deducted.
On Cancellation of Standard, Professional, Professional Plus, Enterprise, or Yearly Plan, setup charge will be deducted and refund will be send back according to the remaining months, if the account is cancelled within first 60 days.

Visit this link for 2Checkout users to cancel account. Or, contact Support Team

If you have made payment using Paypal payment Gateway, you can cancel the subscription from your Paypal dashboard.


Can I take out data after cancelling EasySendy Subscription?

 

You can easily export all the email lists from Sendy dashboard. Further if you are willing to export MySql and other relevant data, we can send you MySQL dump and “Uploads” folder in compressed format, after you have cancelled your EasySendy account, upon your request.
Contact Support Team for making a request.


Where can I download Invoice?

 

If you have made payment using 2Checkout payment gateway, you can download invoice from here.

If you have made payment using Paypal payment Gateway, you can download the invoice from your Paypal dashboard.


What some important links for reference?